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FAq.

  • What is your return policy?
    There will generally be no refunds/returns. If the glass were to become damaged during travel to its destination, please contact me and we will discuss a solution! Please remember, patina changes over time and the colors may vary from photos.
  • Do you ship internationally?
    Not currently.
  • Do you do custom orders?
    Not at the moment! However, if you love a piece I've already created but hope to see it in a different color scheme, please email me and I'll try my best to accommodate.
  • What is the best way to display stained glass?
    Not with a suction cup! It may seem like an easy option, and may even work short term for light weight sun catchers; however, I will not be responsible if the suction fails and your piece ends up broken on the floor. Please hang from something sturdy, such as a hook and eye screw with a chain attached. One of the most beautiful things about stained glass is how it transforms in different lighting. Try holding your piece up to a light-filled window during different times of day and watch the color and intensity change. Or try hanging your piece against a plain wall as a backdrop for a totally different vibe.
  • How do you clean stained glass?
    The simplest answer is to gently rub fingerprints or smudges off with a soft cloth. Aside from dusting, your piece may not ever need to be cleaned. If cleaning is required, use only a non-ammonia containing glass cleaner. All stained glass pieces have been cleaned and protected with a wax sealant to slow the oxidization process. Plain solder (silver), and copper or black patina will naturally oxidize over time, with copper usually being the most noticeable turning a bronze shade.
  • Do your products contain lead?
    Yes! And as such, please limit handling to as low as reasonably possible and wash your hands afterwards. Having leaded glass in your home is safe, but PLEASE keep away from children and pets as ingestion could be very harmful.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
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